It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority, as every business must face the reality of risks and hazards.
Through our Risk Assessment and Management course your participants will become aware of hazards and risk they didn't realize were around their workplace. Identifying hazards through proper procedures will provide your participants the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.
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Helps participants understand the different methods of communication and how to make the most of each of them
Developing a Business Ethics program takes time and effort, but doing so will do more than improve business; it will change lives.
Gives any leader the tools to implement change more smoothly and to have those changes more easily accepte.
The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.
Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame.
Participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
Participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.
Participants will discover the fundamentals of cybersecurity as well as the methods that should be implemented to make sure their computer systems are protected.
Offers options for management to nullify problematic behaviors and develop well rounded and productive employees.
Participants should see improved team building, better communication, and trust
Pparticipants will learn how engaging customers properly can benefit both the employee and customer.
Participants will begin to see how important it is to develop a core set of networking skills.
Participants will gain a new perspective of networking, and what benefits can come from fully utilizing and making internal connections
This course will discuss the steps to implement to keep yourself and co-workers healthy.
Gives you the tools and conversation to help empower your team to recognize behaviors that influence their performance within the workplace
Gives you the tools and conversation to help empower your team to recognize behaviors that influence their performance within the workplace
Participants will become aware of hazards and risk they didn't realize were around their workplace.
By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.
Participants will learn how important team building is and how beneficial it can be.
Encourages participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer
Introduction to your company’s responsibility with regard to preventing bullying, as well as the effects of bullying