Change Management

Change Management

Change is a constant. All around us, technologies, processes, people, ideas, and methods change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop.

The Change Management workshop will give any leader the tools to implement change more smoothly and to have those changes more easily accepted. This workshop will also offer participants a clearer understanding of how change is implemented, as well as some tools for managing their reactions to change.

What you'll learn from this course
  • List the steps necessary for preparing a change strategy and building support for the change
  • Describe the WIFM - the individual motivators for change
  • Use needed components to develop a change management and communications plans, and to list implementation strategies
  • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
  • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
  • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  • Use strategies for aligning people with a change, appealing to emotions and facts
  • Describe the importance of resiliency and flexibility in the context of change.
Certification

PDF certificate delivered immediately upon successful completion.

Workplace Essentials Bundle

Save over 80% by purchasing all 23 courses as a bundle

Appreciative Inquiry

Helps participants understand the different methods of communication and how to make the most of each of them



Business Acumen

Participants will improve their judgment and decisiveness skills





Business Ethics

Developing a Business Ethics program takes time and effort, but doing so will do more than improve business; it will change lives.


Business Etiquette

Helps your participants look and sound their best no matter what the situation.




Change Management

Gives any leader the tools to implement change more smoothly and to have those changes more easily accepte.



Civility In The Workplace

The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job.



Conflict Resolution

Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame.



Customer Service

Participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.


Customer Support

Participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.


Cyber Security

Participants will discover the fundamentals of cybersecurity as well as the methods that should be implemented to make sure their computer systems are protected.

Delivering Constructive Criticism

Offers options for management to nullify problematic behaviors and develop well rounded and productive employees.


Developing Corporate Behavior

Participants should see improved team building, better communication, and trust




Handling a Challenging Customer

Pparticipants will learn how engaging customers properly can benefit both the employee and customer.


Networking (Outside the Company)

Participants will begin to see how important it is to develop a core set of networking skills.



Networking (Within the Company)

Participants will gain a new perspective of networking, and what benefits can come from fully utilizing and making internal connections

Office Health and Safety

This course will discuss the steps to implement to keep yourself and co-workers healthy.




Respect in the Workplace

Gives you the tools and conversation to help empower your team to recognize behaviors that influence their performance within the workplace


Responsibility in the Workplace

Gives you the tools and conversation to help empower your team to recognize behaviors that influence their performance within the workplace

Risk Assessment and Management

Participants will become aware of hazards and risk they didn't realize were around their workplace.


Safety In The Workplace

By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.




Team Building For Managers

Participants will learn how important team building is and how beneficial it can be.




Teamwork & Team Building

Encourages participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer


Workplace Bullying

Introduction to your company’s responsibility with regard to preventing bullying, as well as the effects of bullying



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